Privacy Policy
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1) Scope
This policy explains how we collect, use, share, and protect personal information when you:
- Visit our website(s), social pages, or ads;
- Contact us by phone, text, email, or in person;
- Enroll yourself or a child in classes, camps, events, or trials;
- Use any online scheduling, member portal, or payment system we provide at or through Centerpoint.
This policy does not cover third-party websites or services we do not control.
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2) Information We Collect
A. You provide directly
- Identity & contact: name, email, phone, postal address, emergency contacts.
- Student details: date of birth/age group, belt rank/experience, goals, scheduling preferences.
- Parent/guardian info: name and contact information (for minor students).
- Payment & billing: cardholder name, last four digits, billing address (full payment data is typically processed by a PCI-compliant payment processor; we do not store full card numbers).
- Communications: inquiries, emails/texts, feedback, testimonials.
- Media & consent: photo/video releases, event footage, class photos (only with your consent).
B. Collected automatically (online)
- Device & usage data: IP address, browser type, pages viewed, date/time, referral links.
- Cookies & similar tech: used for site functionality, analytics, and ads/retargeting.
C. From third parties
- Lead sources & advertising partners.
- Scheduling/payment providers.
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3) How We Use Information
We use personal information to:
- Provide services: schedule classes, manage attendance, track rank/progress, communicate updates, and support customer service.
- Process payments.
- Safety & operations: verify identities, manage waivers, incident reports.
- Communicate: respond to inquiries; send reminders, closures, and updates.
- Marketing (opt-in/opt-out): promotions, offers, event news.
- Improve programs.
- Compliance: legal, tax, insurance.
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5) SMS, Email, and Calls
By providing your phone number or email, you agree we may contact you about classes, schedules, billing, and updates.
- Marketing texts/emails are optional and require consent.
- Opt-out: Reply STOP to texts or use unsubscribe links in emails.
- Non-marketing notices may still be sent.
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6) Photos, Video, and Cameras
- Class/Event Media: photos/videos may be taken for instruction or community updates, only with consent.
- Promotional Use: only with consent.
- Security Cameras: may be used in common areas, not in private areas.
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7) Children’s Privacy
We collect children’s information only from parents/guardians. Parents may review, update, or request deletion. We do not collect directly from children under 13 without consent.
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8) Data Security
We use reasonable safeguards. No method is 100% secure. Please use strong, unique passwords for member portals.
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9) Data Retention
We retain information only as long as needed or required by law.
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10) Your Privacy Choices & Rights
Depending on your location, you may have rights to access, correct, delete, opt-out, or port data. Contact us to exercise rights.
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11) State-Specific Disclosures
Certain U.S. states provide additional rights (CA, CO, CT, UT, VA). Maine laws are also respected.
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12) Third-Party Services
Our website, portals, or emails may link to third-party sites. Their policies govern your use of those services.
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13) International Visitors
We are U.S.-based. If you access from outside the U.S., your data may be processed here.
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14) Changes to This Policy
We may update this policy. Material changes will be posted with a new effective date.
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15) Contact Us
Questions? Please email us at na*******@********************ts.com or call us at 207.536.1363.